护理风险管理在妇产科门诊的应用分析

王琳　朱春亚　刘静　仓燕蓓　汪莉　郑志琴

[摘要] 目的 分析护理风险管理在妇产科门诊护理中的提升效果。方法 选取该院2018年1月—2019年6月收治的60例孕妇作为研究对象，按照生产的先后顺序分为风险管理组和常规管理组，每组30例。常规管理组孕妇采取常规护理模式，风险管理组孕妇采取护理风险管理模式，对比两组患者的护理满意度以及护理风险事件发生几率。结果 风险管理组患者风险事件发生率低于常规管理组，差异有统计学意义（P<0.05）。风险管理组患者护理满意度显著高于常规管理组，差异有统计学意义（P<0.05）。结论 通过在妇产科开展护理风险管理，不仅能够显著控制护理风险事件的发生几率，提高孕妇的护理满意度，为医院赢得良好的口碑。

[关键词] 护理风险管理;妇产科门诊;护理质量

[中图分类号] R47 [文献标识码] A [文章编号] 1672-5654（2020）05（b）-0019-03

Application Analysis of Nursing Risk Management in Obstetrics and Gynecology Clinic

WANG Lin， ZHU Chun-ya， LIU Jing， CANG Yan-bei， WANG Li， ZHENG Zhi-qin

Department of Obstetrics， Yangpu District Central Hospital， Shanghai， 200090 China

[Abstract] Objective To analyze the promotion effect of nursing risk management in out-patient nursing of obstetrics and gynecology. Methods Sixty pregnant women who were treated in the hospital from January 2018 to June 2019 were selected as research objects. They were divided into risk management group and routine management group according to the order of production， with 30 cases in each group. The pregnant women in the routine management group adopted the conventional nursing model， and the pregnant women in the risk management group adopted the nursing risk management model. The nursing satisfaction of the two groups of patients and the probability of occurrence of nursing risk events were compared. Results The incidence of risk events was lower in the risk management group than in the conventional management group， and the difference was statistically significant（P<0.05）. Patient satisfaction in the risk management group was significantly higher than that in the conventional management group， and the difference was statistically significant（P<0.05）. Conclusion By carrying out nursing risk management in obstetrics and gynecology， not only can the incidence of nursing risk events be significantly controlled， the nursing satisfaction of pregnant women can be improved， and the hospital can win a good reputation.

[Key words] Nursing risk management; Obstetrics and gynecology clinic; Nursing quality

在婦产科护理管理的过程中，由于产妇的情况特殊，很容易引起护理风险事件，导致产妇和胎儿的生命健康受到严重威胁[1]。为了能够降低妇产科护理风险事件的发生几率，必须要积极加强护理风险管理。通过对风险进行判断评估，制定恰当的护理策略，能够确保护理管理水平的增强，提高产妇及家属的满意度，减少护患矛盾[2-4]。选取该院2018年1月—2019年6月收治的60例孕妇作为研究对象，实施护理风险管理模式取得了良好的效果，现报道如下。

1  资料与方法

1.1  一般资料

选取该院产科门诊收治的60例孕妇作为研究对象，按照生产的先后顺序分为风险管理组和常规管理组，每组30例。风险管理组患者年龄在22～38岁之间，平均年龄（26.32±4.15）岁;本科学历以上17例，本科学历以下13例。常规管理组患者年龄在23～36岁之间，平均年龄（26.12±2.56）岁;本科学历以上18例，本科学历以下12例。……