人性化管理在心胸外科护理管理中的应用分析

[摘要] 目的 分析人性化管理在心胸外科护理管理中的应用效果。方法 选取该院自2018年10月—2019年10月临床收治的心胸外科患者72例，采取随机分配的方式将所有患者平均分成观察组和对照组，每组36例，对对照组患者采取常规护理管理方式，对观察组患者采取人性化护理管理方式，观察两组患者的护理管理效果。结果 观察组患者的护理满意度为94.44%，对照组护理满意度为88.89%，观察组显著高于对照组（P<0.05）。观察组护理前SAS评分为（59.62±8.77）分，护理后评分为（30.47±4.92）分，对照组护理前SAS评分为（58.96±8.38）分，护理后评分为（49.06±5.05）分，观察组显著优于对照组（P<0.05）。观察组患者对护理质量的评分为（96.37±6.24）分，对照组对护理质量的评分为（81.92±4.71）分，观察组显著高于对照组（P<0.05）。结论 人性化管理在心胸外科護理管理中具有良好的应用效果。

[关键词] 人性化;护理管理;心胸外科;护理;效果

[中图分类号] R473.6 [文献标识码] A [文章编号] 1672-5654（2020）07（b）-0077-03

Application Analysis of Humanized Management in Cardiothoracic Surgery Nursing Management

MA Wen-di

Department of Glandular Vascular Cardiothoracic Surgery， Laigang Hospital， Shandong First Medical University， Laiwu， Shandong Province， 271104 China

[Abstract] Objective To analyze the effect of humanized management in the nursing management of cardiothoracic surgery. Methods A total of 72 cardiothoracic surgery patients who were clinically admitted in the hospital from October 2018 to October 2019 were selected. All patients were divided into observation group and control group by random allocation， with 36 patients in each group， and the control group adopted conventional nursing management methods， adopted humanized nursing management methods for patients in the observation group， and observe the effects of nursing management of patients in the two groups. Results The nursing satisfaction of patients in the observation group was 94.44%， and the nursing satisfaction of the control group was 88.89%. The observation group was significantly higher than the control group（P<0.05）. The SAS score of the observation group before nursing was （59.62±8.77）points， the score after nursing was （30.47±4.92）points， the SAS score before nursing was （58.96±8.38）points， and the score after nursing was （49.06±5.05）points. The observation group was significantly better than the control group（P<0.05）. The patients in the observation group scored （96.37±6.24）points points for the quality of care， and the control group scored （81.92±4.71）points for the quality of care. The observation group was significantly higher than the control group（P<0.05）. Conclusion Humanized management has a good application effect in the nursing management of cardiothoracic surgery.

[Key words] Humanization; Nursing management; Cardiothoracic surgery; Nursing; Effect

心胸外科的护理质量提升是医院目前创新改革中最重要的工作之一。随着我国医疗技术的日益发达，目前的医院数量越来越多，医院面临的市场竞争也越来越激烈，想要提高医院在市场上的核心竞争力，除了要提高医疗水平之外，提高护理的质量也是关键。人性化护理管理的宗旨是以人为本，满足患者的需求为患者提供更人性化的护理管理是提高患者护理满意度的关键。该文针对人性化护理管理在心胸外科中的应用效果做具体的分析。该文以该院在2018年10月—2019年10月间收治的72例心胸外科患者为研究对象，分析其护理效果。报道如下。

1  资料与方法

1.1  一般资料

对照组患者36例，其中男性患者20例，女性患者16例;患者的年龄区间为38～75周岁，平均年龄为（58.17±2.45）周岁，患者的病程为6个月～20年，平均病程为（5.8±4.6）年;患者的学历水平：高中以下学历5例，高中20例，大专8例，本科3例;住院时间为1.2～22个月，平均住……