绩效考核制度在产科护理管理中的应用效果探析

毛英湘西自治州人民医院产科，湖南湘西　416000

绩效考核制度在产科护理管理中的应用效果探析

毛英
湘西自治州人民医院产科，湖南湘西416000

目的 探究绩效考核制度在产科护理管理中的应用效果。方法 选取该院产科32位护士，分为对照组和观察组，各16位；对照组采取常规考核制度，观察组采取绩效考核制度，比较两组的患者满意度，健康教育效果，出院纯母乳喂养率，实施前后产科护理缺陷发生例数，实施前后的产科护理质量。结果 对照组的患者满意度达到80%，健康教育效果评分（69.75±4.89）分，出院纯母乳喂养率75%；观察组的患者满意度达到98%，健康教育效果评分（88.75±7.89）分，出院纯母乳喂养率96%；经两组在患者比较，观察组在患者满意度，健康教育效果，出院纯母乳喂养率上都优于对照组，对照组实施后的缺陷例数明显高于观察组，观察组实施后的产科护理质量优于对照组。两组差异有统计学意义（P＜0.05）。结论 绩效考核制度在产科护理管理中能够提高护理人员的工作效率，合理分配时间，提升工作质量，对科室管理具有较大的意义。

绩效考核制度；护理管理；应用效果；产科

［Abstract］Objective To study the application effect of performance appraisal system in the nursing management in the department of obstetrics.Methods 32 nurses in the department of obstetrics in our hospital were selected and divided into two groups with 16 cases in each，the control group adopted conventional appraisal system，the observation group adopted performance appraisal system，the satisfactory degree，health education effect，rate of pure breast-feeding after leaving hospital ，occurrence case with nursing defect in the department of obstetrics before and after implementation and nursing quality in the department of obstetrics before and after implementation were compared between the two groups.Results The satisfactory degree，health education effect score and rate of pure breast-feeding after leaving hospital in the observation group were better than those in the control group［80%，（69.75±4.89），75%vs 98%，（88.75±7.89），96%］，the defect case after implementation in the control group was obviously higher than that in the observation group，and the nursing quality in the department of obstetrics after implementation in the observation group was better than that in the control group，and the differences between the two groups were obvious with statistical significance（P＜0.05）.Conclusion The performance appraisal system can improve the work efficacy of nursing staff in the nursing management in the department of obstetrics，rationally allocate the time，improve the work quality，which is of great significance to the department management.

［Key words］Performance appraisal system；Nursing management；Application effect；Department of obstetrics

绩效考核制度是医院为了对医护人员进行有效的管理采取的重要手段，其根本目的是为了更好地服务患者，最大限度杜绝医患矛盾［1］。目前，我国大部分医院都采取绩效考核制度，秉承着为患者服务的工作态度，提升自己的专业知识水平和工作技能水平。该院选取产科32位护士，分为对照组和观察组，采取不同考核制度进行对照研究，现将研究内容汇报如下。……